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Before you read any more, I wanted to let you know that I've been doing a little more trading with Amazon.

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It gave us more options about different phone plans.

We pushed 0, and we were directed to a representative.

It took approximately two minutes for a representative to answer. Several online forums stated Verizon didn’t particularly have the greatest customer service in the industry. After sending an email inquiry to customer service, we received a response in 2 days.

Although the response time was out of character for a retail company, we did receive answers to our question regarding a customer service email contact.

Most importantly, they now post their number on their site.

If you follow the "Contact us" links, you can get to this message: If you have difficulty connecting to our Click to Call service, you can call our toll-free number for automated assistance, 1-866-216-1072.

The agent we spoke with, Stephanie, told us that emails are not sent out to customers before the payment method is charged on the recurring plan, but anyone wishing to cancel recurring payments can do so from their online account.

My experiment buying an i Pod from them last year went well, and I've ordered a few other things here and there.

Companies like pull in people with an emotional need to find their soul mate and then they ask them to pay for the match-making service.

The service prices range from to a month, on average, but the real kicker is when the payments are set-up on a recurring basis and the users gets charged for services they are no longer using.

There is also a dedicated portion of the website for customers who need Verizon customer service support. Box 105378 Atlanta, GA 30348 Or Verizon Wireless Payment Center P. Box 660108 Dallas, TX 75266-0108 Or Verizon Wireless Attn: Prepaid Customer Service P. Box 1037 Folsom, CA 95763-1037 The main website for Verizon customer service is

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